The small print
What we collect when you use this site or get in touch, why, and what you can ask us to do with it.
This website is run by Hopton Oak Ltd (company number 15693040, registered in England and Wales), trading as Hopton Oak. We are the data controller for the personal information described here.
To ask about your data, email hoptonoak@outlook.com or call 07951 041977.
If you fill in the enquiry form or the garage builder, we receive what you type: your name, email address, phone number, the town or postcode you give, what you would like built and your message. If you call, text or email us, we have whatever you tell us.
We use this only to reply to you, prepare a quote and, if you go ahead, carry out the work. The legal basis is taking steps at your request before entering into a contract, and our legitimate interest in answering enquiries. We do not sell your details and we do not add you to a mailing list.
Resend delivers the form to our inbox by email. Vercel hosts this website and processes requests to it, including your IP address in short-lived server logs. Aposlo Studios, who built and look after the site, keep a copy of each enquiry in their client dashboard so that nothing is lost if an email fails, and so we can see how many enquiries the site brings in.
To stop spam, the form keeps a one-way scrambled version (a hash) of the sender's IP address and email address for about an hour, to limit how many messages one sender can submit. It cannot be turned back into the original.
We use Google Analytics 4 to see how the site is used: which pages are visited and roughly where visitors come from. Analytics cookies are off unless you press Accept on the cookie banner. Until then Google receives only cookieless, anonymous signals and sets no cookies on your device.
Your choice is remembered in your browser's local storage (not a cookie). You can change it at any time:
When someone taps a phone or WhatsApp link on this site, we count it. The count records only which kind of button it was, the page it was on and whether the visit came from an advert. It stores nothing on your device, reads nothing from it, and holds no IP address, browser details or identifier, so it cannot be linked to you.
If you arrived from one of our adverts, the phone number shown on this site may be a Google forwarding number that rings our normal phone. Google records that the call happened and how long it lasted, never what was said.
If you arrive from a Google advert, the advert's click reference in the page address is passed along with any enquiry you send, so we know the advert worked. It is only kept on your device if you accept cookies.
Enquiries that do not lead to work are kept for up to two years, in case you come back to us. Where we do carry out work for you, we keep the records we need for tax and for any questions about the job, normally for six years after it is finished.
Under UK data protection law you can ask us for a copy of the personal data we hold about you, ask us to correct or delete it, and object to or restrict how we use it. Email hoptonoak@outlook.com and we will reply within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
If we change how we handle personal data we will update this page and the date at the top.
